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Contact Us

MTN South Sudan is accessible through an open line of communication to its customers and anyone who would be interested in the services on offer.

Perhaps you haven't found the answer you were looking for or maybe you’d simply require assistance?

Please call the MTN Call Centre, available Monday to Saturday. Our Customer Service agents will happily assist with your inquiries and guide you through the MTN services and offers. You can reach us on: 111.

Customer Service Toll Free
MTN Prepaid & Postpaid 111
Postpaid Billing Queries & Support +211 922 333 333

MTN Social Media

MTN South Sudan Facebook

MTN South Sudan Twitter


PayAsYouGo: CustomerCare.ss@mtn.com

Business Solutions: MTNBusiness.ss@mtn.com

MTN South Sudan Head Office

MTN Centre

Hai Jerusalem, Residential Area,
Hai Cinema, North East Juba (1) Basic School
P.O. Box 573 Juba South Sudan

MTN Service Centers

MTN South Sudan has a wider distribution footprint to serve our customers in all locations i.e. dealer partners, freelancers, shops and kiosks and our strategically located service centers below:

  • MTN Juba Service Center
  • MTN Hai Cinema Service Center
  • MTN Gudele Service Centre
  • MTN Nimule Service Center
  • MTN Bor Service Center
  • MTN Torit Service Center
  • MTN Yei Service Center
  • MTN Malakal Service Center
  • MTN Konyokonyo Service Center